Robotic Lawnmower Consultation

At Autolawn, we offer a highly personalised service from the very first contact. Here is a brief rundown of what you can expect from us when you enquire about purchasing a robotic lawn mower.

Initial contact

In our first discussion, usually over the phone, we will establish your current situation. We need to know how big your garden is, how complex the layout and whether or not there are any steep slopes or obstacles. We will ask you what you currently use to cut your grass and what problems you face with that method. We are also interested to know whether you have seen any models that you like and why you think these ones will be suited to you. We will discuss your budget and then agree on a convenient time and date when we can come and visit you to get to know you and your garden.

Consultation

Our personalised consultation can take anywhere from 30 minutes to 1 hour. We encourage all members of the household to be present if possible so that we can understand your specific needs and everyone can ask questions.

We need to understand the practicality of the garden i.e. size (sq. meters), complexity, ground gradient, access issues, outside power supply and any restrictions i.e. islands, flower beds, hedges, patios, how many different areas of lawn. Don’t worry if you don’t have all of this information to hand, we will assess all of this ourselves.

We will also take photos and measurements of all areas of the garden, and make detailed notes on any areas of special consideration.

At the end of all consultations we will usually discuss the makes and models of robotic mowers that are best suited to your garden and your needs. We will also answer any questions you might have.

Quotation

After the consultation we will go away and prepare a formal quotation, detailing our recommendation, including cost of installation and the time it will take to install. You will usually receive this within 48 hours and we can send it to you by post, email or both, whatever is best for you.